Privacy Policy
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FACTS |
WHAT DOES RGV CREDIT UNION DO WITH YOUR PERSONAL INFORMATION? |
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Why? |
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
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What? |
The types of personal information we collect and share depend on the accounts, products or services you have with us. This information can include: Name, address, Social Security Number, and income Account balances and payment history Credit history and credit scores When you are no longer our member, we continue to share your information as described in this notice. |
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How? |
All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons RGV Credit Union chooses to share; and whether you can limit this sharing. |
Reasons we can share your personal information |
Does RGV Credit Union share? |
Can you limit this sharing? |
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For our everyday business purposes—such as to process your transactions, maintain the account(s) you have with us, respond to court orders and legal investigations, or report to credit bureaus |
Yes |
No |
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For our marketing purposes—to offer our products and services to you |
Yes |
No |
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For joint marketing with other financial companies |
Yes |
No |
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For our affiliates’ everyday business purposes—information about your transactions and experiences |
No |
We do not share |
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For our affiliates’ everyday business purposes—information about your creditworthiness |
No |
We do not share |
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For our affiliates to market to you |
No |
We do not share |
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For non-affiliates to market to you |
No |
We do not share |
What We Do
How does RGV Credit Union protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards, secured files and buildings, procedural safeguards and safe record storage. We will continue to review and modify our security controls in the future to
deal with changes in products, services and technology.
How does RGV Credit Union collect my personal information?
We collect your personal information, for example, when you:
- start an account
- apply for a loan
- use your credit or debit card
- pay your bills
- make deposits to or withdrawals from the accounts you have with us
We also collect your personal information from others, including credit bureaus or other companies.
Why can’t I limit all sharing?
Federal law only gives you the right to limit:
- sharing for affiliates’ everyday business purposes—information about your creditworthiness
- affiliates from using your information to market to you
- sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Affiliates
Companies related by common ownership or control.
They can be financial and nonfinancial companies.
- RGV Credit Union does not have affiliates
Non-affiliates
- Companies not related by common ownership or control.
- They can be financial and nonfinancial companies.
- RGV Credit Union does not share with non-affiliates so that they can market to you.
Joint marketing
A formal agreement between non-affiliated financial companies that together market financial products or services to you. Our marketing partners include:
- Investment companies not have affiliates
- Insurance companies
- Other financial service providers
Who We Are
Who is providing this notice? RGV Credit Union.
Questions?
Call us at 956-423-5792 or toll-free at 800-676-9714 or visit us online at www.rgvcu.coop.