We have upgraded our Data Processing System to better serve you.
Below you will find "How To" Guides to assist you in accessing your account(s).
Mobile App Now Available-
Mobile App for iOS (Apple) & Android users is now available - search RGVCU Mobile or RGVCU or
RGV Credit Union Your login information will be the same as your username & password from our *New*
Online Banking platform.
*New* Online Banking -
All members will have to re-enroll in this service when you access it for the first time.
Username (4-5 digits): Your RGVCU Account Number (no leading zeros or last digit
included on checks)
Passcode (8 digits): Last 4 numbers of your social security and four-digit birth year.
Example: Account Number # 0000123450 | SS ### ## 1234 | Birthday 02/11/1900
Username: 12345
Passcode: 12341900
You will then be promoted to "Change my Passcode".
•Important - Do not save your password via your internet browser. Saving your password will prompt you
to reset a new password every time you login.
•If you click "Forgot Password" after re-enrollment, you will be prompted to answer your security questions
and will be prompted to reset your password.
Please watch the video tutorial below over our New Online Banking:
Bill Pay -
Please click on the video link below to view the "How-To" video.
CU*Talk (Automated Phone Banking) -
1. Call (833) 328-0163
2. Enter your RGVCU Account Number
3. Enter your temporary PIN (last four #s of the primary Social Security number), then press #
4. You will be prompted to enter a new PIN, then press #
5. Confirm your new PIN
From this point forward, CU*Talk will guide you through each step, depending on the transaction
you wish to complete.
6. Please note your 3-digit number will be either 000 (savings) and 091 (checking).
To hear a brief tutorial about CU*Talk please press zero (0) and * (star) to return to the main menu.
Please email RGVCU if you have any questions or need further assistance - [email protected]
